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Arzu - a detailed analysis
of a language learner
by Kendall Peet
- 13

Appendix 2- Arzu’s speaking samples

Tapescript 1: An informal interview

Interviewer: Can you just quickly tell me your full name.

1 A: Arzu Karatas

I: Okay. And how old are you?

2 A: I’m twenty-six years old.

I: Okay, so when were you born?

3 A: Umm. Yes, August, in August, 19 err 68.

I: Good. Um, where do you live?

4 A: I live in Istanbul, in Bostanci.

I: Okay. Who do you live with?

5 A: Um, I live err, with my family?

I: Who’s your family?

7 A: My family?

I: Yeah.

8 A: Ah, my mother, father, and sister and brother.

I: Okay. And how long have you been living in your house?

9 A: This house err, we are living err, for four years.

I: And before? Where did you live?

10 A: Before ah, I live, I was living in Sarayi Cedit. We lived err, there twenty, twenty-two years, twenty two years.

I: Okay. Um, and your mother and father, did they come from Istanbul?

11 A: No, my mother and father comes from Sivas. Sivas.

I: Where’s Sivas?

12 A: Sivas ah, in other city, other city.

I: Is it close to Istanbul?

13 A: Yes.

I: Okay, good. Do you like living in Istanbul?

14 A: Yes I, I like.

I: Why do you like living in Istanbul?

15 A: Because, umm, I love Istanbul. If err, if I am err, if I went to er other city, I, I am missing Istanbul very much.

I: What would you miss?

16 A: Maybe I, maybe er, I miss eh, crowded, maybe, er, traffic maybe. Bar, pub.

I: And is there something you don’t like about living in Istanbul?

17 A: Ah, yes of course but Um, I am er, sorry

I: For example, does Istanbul have any problems?

18 A: Yes sometimes.

I: What, what problems?

19 A: Problems. Traffic problems. Um, what?

I: Just the traffic?

20 A: Yes, just the traffic.

Hobbies and interests

I: Good. Okay. Let’s talk about your hobbies and interests. What are your hobbies and interests?

21 A: I like swimming ah, and playing tennis, shopping ahh umm and go er for a walk, er, go to

22 cinema and theatre and concert. Um, I like beach, beaches.

I: Okay. Let’s talk about swimming. How often do you swim?

23 A: Ah, how often twice a week.

I: And when you swim, how long do you swim for?

24 A: Ah, one day, one hour.

I: And what about tennis, how often do you play tennis?

25 A: Ah, how often er, once a month.

I: And movies, how often do you go to the movies?

26 A: I like, I like, I really like movies. Er, mm, some weeks I watch movie ah, once a day, all day, yes, yes.

I: And do you have a favourite type of movie? A type of movie that you like?

27 A: movie. Mm. Dramatic sometimes, and

I: Can you think of some good movies you’ve seen?

28: A: Sorry.

I: Can you think of a good movie? Do you have a favourite movie

or some movies which you think are good?

29 A: I am thinking. I can’t remember.

I: What about actors. Do you have favourite actors?

30 A: Hugh Grant, and ar, Sandra Bullock um, Meg Ryan mm.

That’s enough.

31 A: Every time I am watching American Pie.

I: How many times have you seen American Pie?

32 A: Once a week. [laughs]

I: Really!

33 A: Yes. One, Two, Three.

I: Which do you prefer? Which is the best?

34 A: I er, best Two, I think.

I: You like Two.

35 A: Yes, you?

I: Um. Yep, two is quite funny. I think I enjoyed one because

36 A: One, yes. [laughs]


I: Okay, what about reading. Do you read much?

37 A: Mmm. Not at the moment. Before, ah, I was reading much, but for three years.

I: Mm. And three years ago, what did you read?

38 A: Um. I like er, novel and err, um

I: Can you remember any novels that you read?

39 A: No.

I: Okay, um

40 A: Because there is no time.

Hobbies or interests at school

I: When you were at school, what hobbies and interests did you have at high school?

41 A: High school, mm. Interested?

I: Yeah, okay. Interesting hobbies.

42 A: Foreign trade.

I: At high school when you were 13, 14, 15, or 16?

43 A: No, er, two years foreign trade but, if you, if I have er

44 I can’t understand.


I: Okay. And what about travel. Have you travelled abroad.

45 A: Yes.

I: Where have you been?

46 A: but err, umm, I, I don’t go other country at the moment, yet. Ah, but I like to visit other

47 city, um, a lot of city.

I: Okay, um, where have you been in Turkey? In Turkey, where have you visited?

48 A: Where visit. I have a lot of city, many city I visited.

I: And do you have a favourite place?

49 A: Favourite place, yes, um, Antlaya I think, and Altinolok, my favourite. Yes, Altinolok.

I: Why do you like Altinolok?

50 A: Because it’s very beautiful er, place, city. Um, and Balikesir. Um beach er, is very good and

51 clean and a lot of, ah pub and disco is here, and

I: Okay. If you could travel somewhere in the world, which place would be your first choice?

52 A: Which in first, I want to go to Venice.

I: Italy?

53 A: Firstly Italy, yes.

I: Why?

54 A: Why? Because, um, I want to see because, um, I heard, um, fifty year later, er, many think

55 Venice will be err, under the sea, yes.

I: Okay. When you travel on holiday in Turkey, How do you usually travel?

56 A: How do you usually travel. By bus. sometimes by plane, by car.

I: How do you normally travel on long trips?

57 A: Long trips? Long travels. I like by plane.

I: For example, if you go to Antalya, how would you travel to Antalya?

58 A: By plane.

I: How do people in usually travel in Turkey on holiday?

59 A: Sorry, I can’t

I: How do Turkish people usually travel on holiday? What way? What is he most common way?

60 A: Once a year, Turkey people.

Reason for learning English (Motivation)

I: Right let’s talk about why you are learning English. Why are you learning English?

61 A: Because I need English for work, for life.

I: Okay, will let’s talk about your work then. What is your job?

62 A: I am working foreign trade company, transporting.

I: Okay, and what do you do? What are your responsibilities?

63 A: Yes, I am import customer representative. I am working with other country, other

I: Which Countries?

64 A: Which countries. Many countries. Far East, America, Europe.

I: So do you talk to people every day from different countries?

65 A: Yes, sometimes.

I: Is it difficult?

66 A: Not difficult because er, same, always the same. Not difficult.

I: What sort of questions do people ask you? When people ring you, what do they ask?

67 A: How can I help you? And who is Speaking? And, er um, my vessel has arrived yet and when

68 you will sent telex release?

I: So they want to know if the boat has arrived, the vessel, and anything else?

69 A: Ah, we need a lot of instruction, instruction name telex release and other instructions. We have to

70 take the er instructions.

I: Do you send to them or they send to you?

71 A: Yes, yes, yes, by email.

I: Do you send or do they send?

72 A: Different. Different, sometimes I send, sometimes they send me.

I: And is this to do for example with what is on the boat? It is to do with the cargo,

73 A: Yes, cargo.

I: What they are carrying, the costs and

74 A: Yes, everything, everything.

I: And do you also work with customs?

75 A: Yes.

I: And what about taxes? Do you work with taxes?

76 A: Yes.

I: What is the most difficult part of your job?

77 A: Ah, difficult. Er, I like my job. Difficult, sometimes mm, English difficult for me, because er

78 sometimes we have um, other problem, different problem and I need help, er

I: Can you think of an example of a problem?

79 A: Yes err, my, just let me think different because customs err, different every year.

I: Do you use English outside class?

80 A: Yes. Sometimes friends, sometimes colleges, colleagues.

I: So, once a week, twice a week, once a month?

81 A: I like to use every time. If I have time, I speak and I listen,

I watch.

English learning background

I: Okay. Let’s talk about your education.

When did you first start learning English?

82 A: First?

I: The very first time

83 A: First err high school.

I: Okay. How old were you?

84 A: Um, I think, sixteen, sixteen.

I: And did you enjoy learning English at high school.

85 A: No. I hate English, I was hate, yes.

I: Why?

86 A: Because, er, because I couldn’t understand. And I hate, I was hate.

I: Did you have a Turkish teacher or an English teacher?

87 A: Turkish teachers of course, maybe, maybe.

I: And in the classroom, did you practice speaking or listening?

88 A: [laughs] Oh, it’s very funny. Teacher came to er, classroom, and speak, all together er book, say

89 again book, again book, it’s very funny and I hate.

I: Okay, what about after high school?

90 A: Yes, err, because it was necessary err, in the university.

I: Did you study English at university?

91 A: Yes, yes.

I: Were you lessons in English or Turkish?

92 A: Yes, lessons.

I: When you were at university- for example, Bilgi, Yeditepe, Isik,

did they have their lessons in English- were all your lessons were

in English?

93 A: No, no.

I: You had English lessons, but your other lessons were in Turkish.

94 A: Yes.

I: But you did have some English lessons in university?

95 A: Yes.

I: Did you enjoy English at university?

96 A: No.

I: You didn’t?

97 A: Yes.

I: Why?

98 A: Because it was very difficult. I can’t speak. And I can’t understand.

I: Okay. What about after university, did you learn some English after university?

99 A: Yes.

I: Here at International House?

100 A: Yes.

I: is this your first private English school?

101 A: Yes.

I: And how long have you been coming to International House?

102 A: For about five years, but er, two maybe I come. I came. Yes, two years all, all.

I: So when started at International House, what level were you?

103 A: Elementary. Beginning elementary.

I: When I first saw you last summer, how long had you been coming to International House?

104 A: Three times a week, sometimes six times a week, I think. I can’t und. Er, remember.

I: But before summer you were coming to International House. For how long?

105 A: Yes.

I: Who was your teacher before me?

106 A: I can’t remember.

I: And how long did you come before me?

107 A: Maybe one year.

English learning needs: self-assessment

I: Do you find learning English easy of difficult?

108 A: Not difficult.

I: Do you think your English has improved in the last three months?

109 A: Yes, of course.

I: What areas have improved the most?

110 A: What areas? I, I want to speak fluently.

I: Yes, but in the last six months, what areas have improved the most?

111 A: Maybe one year, maybe two Year.

I: No, six months ago your level of English was lover [used hands to demonstrate] and now it is higher.

How has your English improved?

112 A: Maybe understand, maybe speaks. But, I like English at the moment, I very like, yes, but there is no

113 time and I can’t speak er book, I umm, I need vocabulary I know.

I: What area of English do you need to improve the most?

114 A: I think vocabulary very important.

I: Anything else?

115 A: And speaking, I think.

Tapescript 2: Arzu talking about her experience learning English (separate time to above)

I: Arzu can you talk to me about your experience learning English, what your problems have been

what’s easy, what’s difficult, and why you are learning English.

116 A: Yes. Sometimes talking is is easy for me but sometimes, ah, it’s it’s very difficult for me. Reading, I

117 think reading is okay for me, and listening maybe, but speaking mm is err not easy. I love talking

118 with the other countries people, err, maybe sometimes I am talking for dictionary and er body language,

119 with my hands, my er, eyes sometimes, but on the phone it’s difficult, not easy. I want to speak English

120 er, for my life, err and my job because er, always er customers coming to my company er to visit me and

121 er necessary for to speak with him and tour, about work, about problems er. At the moment, before I

122 don’t speak, I didn’t speak, at the moment I’m speaking and I’m er telling to the, that they, they er, I

123 can’t speak English very well but I want to speak with you. Er, I am going to course to improve my

124 English, and, they say me “No problem, er, we are understanding you,” and er, I am happy, I think I can

125 improve maybe, next year.

126 I: You were saying that you might go to England?

127 A: Yes, I want to go. Maybe I will go next year. Maybe.

I: How long will you go for if you go?

128 A: If I go, maybe four months and five months.

I: And what will you go to England to do?

129 A: I think er, I have to go to er, course and speak a lot of

I: So you will have to stop working. Will your company give you time off work to go?

130 A: Maybe, er I ca I can ‎ ’t, I, I’m spea-king with job ands telling to er, or continue after er, England.

I: Do you know anyone in England?

131 A: Yes, my friends.

I: Will you stay with friends or family or at school?

132 A: I don’t want to stay my friends home because er, if I go there er, we are speaking a lot of Turkish.

133 I want to spend a lot of time with other countries people and maybe English people.

I: Do you think you will learn another language after you have learnt English?

134 A: Yes

I: What would you like to learn?

135 A: Ah, maybe Spanish and, maybe Italy.

Tapescript 3: Describing three pictures [refer next page for pictures]

I: Can you describe what you see in these three pictures in as much detail as possible.

1 st Picture

136 A: Yes, I think two friends staying the eh sofa, and err smiling, I think to photo, for photo and also er

137 wearing glasses, both wearing glasses and, and er dog are there. Left er man, wearing er, black shoes

138 and green shirt, green top and er white trouser and right the man er, black top and white trouser and

139 mmm, that’s enough.

2 nd Picture

140 A: Two, cooker er, are there err, and meat are fire err and err, cooker very angry to other man

3 rd Picture

141 A: A man have er, he has got a two baby and I think mmm he’s a poor and maybe err babies have a

142 sick err he is looks like very bad, and err, one babies crying, I think

Tapescript 4: Talking with another learner

a. Arzu talking with Pelin (Advanced Level Turkish student) about their families.

143 A: Do you live with your family?

144 A: Alone. Where?

P: In Suadiye.

145 A: Suadiye.

P: My family is in Eregli. In Zonguldak? Do you know Eregli?

146 A: Yes. I know, but I didn’t see.

P: It’s a nice city. Do you live with your family?

147 A: Yes.

P: How many brothers or sisters do you have?

148 A: Ah, two brothers and a sister. You?

P: I have a brother.

149 A: One brother.

P: Only brother.

150 A: And, ah how old is he?

P: He’s nineteen now and he’s studying in university, in Eskisehir.

Are your

151 A: How old is he?

P: [laughs] He’s nineteen.

152 A: Nineteen?

P: Nineteen, yes. And yours, you sister?

153 A: Ah sister 24, and brothers twenty-eight, and other brothers ah,

154 sixteen, sixteen, sixteen/seventeen, in between.

P: Are your sister and brother working or studying at the moment?

155 A: No.

P: They are working?

156 A: She’s err, at university.

P: Mm. Which one?

157 A: Yildiz.

P: Yildiz. Which, which part, which department?

158 A: Business administration.

P: Business administration. Mine too.

159 A: English.

P: Business Administration?

160 A: Yes, English but. English business admin.

P: Yes. Anddddd, are you originally are you from Istanbul?

161 A: Yes I am, but my family from Sivas.

b .Speaking about high school and university

P: Did you study high school in Istanbul?

162 A: Yes.

P: Which, high school?

163 A: Kadikoy, Tic Meslek Lisesi.

P: Which depar, depart

164 A: Which part? Accounts?

P: Accounts.

165 A: Uhuh.

P: Do you, do you ahhh. Are you happy now with, your?

166 A: Err, about, school?

P: Your department.

167 A: No. I, I didn’t like, like account.

P: Why did you choose?

168 A: Yes, that’s why I err learn foreign trade in University.

P: Mm. Which university did you study foreign trade?

169 A: Foreign trade yes.

170 A: Istanbul University.

P: Istanbul university. In Beyazit?

171 A: Yes. You?

P: Ah, what do you ask about university?

172 A: High school.

P: High school, I studied in Eregli, in Anatolian high school.…

c. Speaking about primary school

P: Do you remember your primary school days?

173 A: A little bit.

P: What do you remember? Were you naughty?

174 A: Naughty? x Yes ,yes yes. [x Pelin translated]

P: Which lesson was your best lesson?

175 A: Turkish.

P: Turkish?

176 A: Yes. I loved Turkish in primary school. I loved Turkish high school.

P: [laughs] You loved Turkish.

177 A: [laughs] Yes.

P: And how many people are in your class, do you remember?

In primary school it’s crowded, isn’t it?

178 A: Ah, yes. Yes, yes, it was very crowded my sc. classroom, umm

P: Over 40?

179 A: I thinking. No, thirtyyy-seven, seven.

P: Not very crowded.

180 A: My number was err, school number was 25.

P: 25?

181 A: Yes.

P: Mine was 12-71.

182 A: 1271. And, my brothers and sisters

P: Are they same

183 A: Same, same primary school, yes.

P: My brother as well and my mum was an

184 A: Same? Oh!

P: Uhuh. And teacher in our primary school, but not our, she wasn’t our teacher, different teacher, we had different teacher.

d. Arzu and Pelin talking about the weekend [Interview on a Saturday]

185 A: What will you do after course today?

P: I’ll go home and sleep, and then maybe meet my friends. It’s not definite now.

186 A: Where will you meet?

P: In Bagdat Street. They ask me to come to Taksim, but I am tired so I will not go to Taksim. What I

187 A: Which place, err umm, prefer in Bagdat Street.

P: It depends on my mood [laughs].

188 A: Mood?

P: Mood really.

189 A: Bostanci? (There is a bar/café in Bostanci called The Mood Bar)

P: Ah, no, It depends on my psychology.

190 A: Ah, psychology, yes.

P: Sometimes I love more beautiful places. Generally go to Kirinti or Planet. But sometimes I need calm places so, I go to Hacibey. And what are yours? What will you do tonight?

191 A: Tonight.

P: [laughs] Who knows?

192 A: I am speaking , I am speaking with, err boyfriend about, engage, engage.

P: Mm. Engage?

193 A: Yes.

P: It is a difficult decision, isn’t it?

194 A: Yes, yes. We are talking about err

P: Your relation.

195 A: Yes.

P: Good luck.

196 A: Thank you very much. And err, tomorrow umm, I am going to

197 other side for meet my friends?

P: Where will you meet?

198 A: Yesilkoy.

P: Mm. I like Yesilkoy.

199 A: Yes.

P: I have lived in Bahceli, Bahcelievier

200 A: Yes, yes I know.

P: for four years. Eh, what can you do? Just meet. Will you go to cinema or will you go anywhere else? Or just meet and talk, about your relations? [laughs]

200 A: Yes, okay

P: Girlfriends, will you meet the girlfriends?

201 A: Girlfriends?

P: Girlfriends, friends?

202 A: Today?

P: Tomorrow?

203 A: Tomorrow, yes. Uhuh.

P: Then it’s easier to speak about

204 A: Yes.

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