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A Process Genre Approach to Writing
Transactional Letters
By James Frith
- 8

Lesson materials

model

Administration Officer,
Charlesworth House,
Sheffield
IP7 8RJ,
Suffolk

2 Long Close,
Hadleigh,
SY2 5TY

4/6/2003

Dear Sir/Madam,

I am writing in response to your advertisement, which appeared in last week’s edition of ‘International Musician’. I am interested in having violin lessons at your school in the summer and I would like further information about your courses.

Firstly, I would be grateful for details about the classes. I would be interested to know how many hours of lessons there are each day and whether tuition is individual or in groups.

Your advertisement mentions the proximity of the school to Ipswich. Since I would appreciate the opportunity to go shopping or visit a museum, could you tell me if there is a regular public transport service into the town?

I also have some queries regarding costs. In particular, I would like to know the price of a one-month course from July 16 th to August 15 th. Could you also indicate whether the cost of excursions and accomodation is included?

If you have a brochure with photographs of the school, I would be pleased to recieve a copy. Thank you in advance for your assistance. I look forward to receiving your reply.

Yours faithfully,

Alan Lee

Adapted from: Norris, R. 2001. Ready For First Certificate. Oxford: Macmillan

model 2

Administration Officer,
Charlesworth House,
Sheffield
IP7 8RJ,
Suffolk

2 Long Close,
Hadleigh,
SY2 5TY

4/6/2003

Dear Sir or Madam,

I saw your advertisement in a student magazine and I am interested to know more about your diving courses.

First of all, I should explain that although I can swim, I am not very confident in the water. However, you mentioned in your advertisement that your instructors were fully qualified, so I assume they will be able to teach someone like me to dive.

I have one week’s holiday in the third week of June and I would like to know if there is a course running at that time. How much does a week’s course cost?

Finally, if I decide to go ahead, is there any special equipment I need to buy or everything provided by your company?

I look forward to hearing from you.

Yours faithfully,

Alan Lee

Adapted from: Naylor, H. and S. Hagger. 1999. Cambridge First Certificate Handbook. Cambridge: CUP

model 2 connectives

Administration Officer,
Charlesworth House,
Sheffield
IP7 8RJ,
Suffolk

2 Long Close,
Hadleigh,
SY2 5TY

4/6/2003

Dear Sir or Madam,

I saw your advertisement in a student magazine ____ I am interested to know more about your diving courses.

________, I should explain that _______ I can swim, I am not very confident in the water. _________, you mentioned in your advertisement that your instructors were fully qualified, ___ I assume they will be able to teach someone like me to dive.

I have one week’s holiday in the third week of June ______ I would like to know if there is a course running at that time. How much does a week’s course cost?

________, if I decide to go ahead, is there any special equipment I need to buy or everything provided by your company?

I look forward to hearing from you.

Yours faithfully,

Alan Lee

Adapted from: Naylor, H. and S. Hagger. 1999. Cambridge First Certificate Handbook. Cambridge: CUP

model connectives

Administration Officer,
Charlesworth House,
Sheffield
IP7 8RJ,
Suffolk

2 Long Close,
Hadleigh,
SY2 5TY

4/6/2003

Dear Sir/Madam,

I am writing in response to your advertisement, which appeared in last week’s edition of ‘International Musician’. I am interested in having violin lessons at your school in the summer ______ I would like further information about your courses.

_______, I would be grateful for details about the classes. I would be interested to know how many hours of lessons there are each day ____ whether tuition is individual or in groups.

Your advertisement mentions the proximity of the school to Ipswich. _______ I would appreciate the opportunity to go shopping ____ visit a museum, could you tell me if there is a regular public transport service into the town?

I ______ have some queries regarding costs. In particular, I would like to know the price of a one-month course from July 16 th to August 15 th. Could you also indicate whether the cost of excursions and accomodation is included?

If you have a brochure with photographs of the school, I would be pleased to recieve a copy. Thank you in advance for your assistance. I look forward to receiving your reply.

Yours faithfully,

Alan Lee

 

Now work together to try to do these exercises

Key word transformations

I wanted to ask if you could send me some details

grateful

I ____________________ if you could forward me details of…

I’m ringing about an advert I saw in The Guardian

response

I am writing in ______________________________ appeared in The Guardian

I wanted to ask how much it costs

Queries

I have some _____________________

I was wondering about the work involved

interested

I ____________________________ something about the work involved

Order the sentences

about would pleased I receive be your to information courses

mentions as your opportunity volunteer work a advertisement to the

To the beginning of the lesson plan

To the article

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